The Federal Minister for Finance and
Deregulation, Lindsay Tanner, claimed at
a policy launch function held in late Feb
ruary by the Institute of Internal Auditors (IIA) “the
Rudd Government has put significant work into
improving the standards of governance within
the federal public sector”.
His speech, however, was delivered in the
same week that a paucity of Federal Govern
ment governance and risk management apti
tude was exposed by a damning Minter Ellison
Consulting report. The risk assessment, deliv
ered in April 2009, detailed a litany of risks fac
ing the home insulation scheme of Minister for
the Environment Peter Garrett, and could have
proved a model exercise in risk management
had it actually reached the minister and been
used before February 2010.
The public airing of the report was the final blow
to a scheme that had resulted in four deaths among
insulation installers, and had been riddled with ex
amples of poor governance, risk management and
compliance - many of them flagged 10 months
earlier by the report. The Government was forced
to scrap the scheme and strip Garrett’s ministerial portfolio back to Minister for Environment
Protection, Heritage and the Arts.
The concern is that Garrett’s insulation bun
gle is not an isolated case. The Government
has come under criticism for governance bun
gles in a number of its schemes, including the
Green Loans Program and school building
scheme, raising questions over the public sec
tor’s current capacity to put into practice the gov
ernance principles being expounded.
In his speech to the IIA in February, Tanner
said the Government “is obliged to think about
the design of its own business operations, its
internal governance and regulatory framework,
its accountability and reporting structures just
like anybody else - we must also consider how
we manage risk”.
However, Tanner noted that research com
missioned by the IIA and conducted by a Cana
dian expert late last year had found the internal
audit practices of the Australian public sector
were “patchy and inconsistent”.
Jim Hodges, manager of risk management
services for Western Australia’s RiskCover, says
recent events have shown that the important thing
about doing any risk assessment or analysis “is
to use it once you have done it”. “It’s not just a
compliance procedure, or something that you
can tick and flick - you should actually use it,” he
says. “People think once you’ve identified the
risk, you are managing it, but that’s really only the
shopping list,” he told Risk.
IIA board director Gary Anderson agrees.
“Even if you have a strategy, you need to check
it is being implemented,” he says.
The public sector needs to move beyond a
“compliance mentality”, Hodges says, to a place
where risk thinking is integrated into manage
ment, rather than just being dumped on a risk
manager sitting in the corner.
Tanner detailed efforts being made by the Gov
ernment on compliance, particularly Operation
Sunlight, named for its goal of increasing trans
parency and one which includes a Certificate of
Compliance process. In the first year it was in place
- in 2006/07 - 12,000 instances of non-compliance
were recorded across the public service. This
jumped to 30,000 the next year, showing that “the
closer agencies looked, the more issues were iden
tified”. As internal systems and control frameworks
were refined, instances dropped back to 15,000,
still leaving “a long way to go”, Tanner said.
Though the recent bungles have brought to
light blatant examples of poor governance, risk
management and compliance in the public sec
tor, Hodges argues it has actually come a long way.
At RiskCover, which has a staff of 130, Hodges
has seen a complete change in attitude by gov
ernment departments towards risk management.
“It’s got to the point today where they are knock
ing our door down and dragging us into all parts
of the business to make sure they are ahead of
the game on managing risk,” he says.
These departments are not just coming from a pure compliance or op
erational perspective, but are using RiskCover across major projects,
procurements, and strategic and operational planning.
Of the 170 agencies in WA, about 60 to 70 of those are managing risk
effectively, while a smattering of the others were on their way towards
best practice.
It marks a “huge transition”, Hodges says, with the diversity of how de
partments and agencies are using risk thinking today having increased
“5000-fold” to the situation experienced 10 years ago.
“People have realised we are not going away - we’ve been like terriers
with a bone,” he says. The catastrophic events of September 11 have also
heightened awareness and matured attitudes towards the risk function.
Though Hodges says WA likes to think it is “leading the pack”, other
states are moving in a similar direction, with Victoria, Queensland, Tasma
nia and New South Wales all having implemented at least parts of a simi
lar model to RiskCover, which was established in 1996, while the Federal
Government established Comcover in 1998.
Clayton Utz partner Randal Dennings agrees a sea change is taking
place. “If you put it into the historical context, the trend line is positive”,
he says. “My sense of it is that going back before the work of the Nation
al Audit Office, and its state equivalents, governance wasn’t a major focus,”
he says. “Audit offices have served to elevate governance processes, and
the meshing of good governance and risk management has been en
couraged in the public sector.”
This has meant the gradual rationalisation of governance,
risk and compliance functions, into an overarching function
informing boards at the macro level, and the control environ
ment at the micro level.
The advent of the Minter Ellison Consulting report has also
raised the question of what role the legal profession can or
should play in the operations of sound risk management in the
public sector.
The IIA’s Gary Anderson warns against lawyers getting too
involved in the risk process.
“There have been decisions about lawyers being used for
risk assessment process, and I would caution that I don’t think
you can outsource risk management, and we shouldn’t be
looking to make risk management a legal issue.”
Rather, Anderson argues, risk management should remain
a “business management responsibility”.
“You can have outsourced partners to facilitate that
process, but it shouldn’t be turned into a legal definitional
debate - it needs to stay a business issue, and internal audit
can assist in assuring that what has been done is robust.”
Dennings, however, says lawyers do have a role to play in
the risk management process - though it will require an evo
lution towards a more proactive approach to the law.
Legal analysis traditionally operates with 20/20 hindsight,
Dennings says, where it seeks to apportion responsibility and
liability after an analysis of the facts, which is necessary for
completion of traditional litigation.
But lawyers can add governance, risk and compliance to
their practice, by asking what the reasonably foreseeable risks
are, and what steps can be taken to mitigate them. “I think lawyers
have a part to play, and the value-add is if governance, risk and
compliance issues are brought to bear beyond straight legal ad
vice.” However, it is this suite of proactive legal offerings that
“many lawyers struggle with”, Dennings says.
As for Garrett’s bungles, Dennings says a glance at news
papers at any given time will reveal “both good and bad”
examples of governance, risk and compliance. He says
the important thing is to learn that “no matter how well man
aged the business or organisation, there is always room
for improvement”.