Risk engineers at insurance giant Zurich are waving goodbye to ink-stained shirts and illegible notes with the use of digital pen technology.
The firms has armed its risk engineers carrying out property risk with the digital quills and may look to roll the program out to other risk engineers in the Asia- Pacific region. The engineers can now caputure field data in the conventional handwritten manner and upload it by docking the digital pens to their laptops.
The uploaded handwritten text integrates with Zurich’s Lotus Notes applications and is converted into text. According to Andrew Webb, Zurich’s national risk engineering manager, the new digital pens have increased productivity. “Technological solutions such as this are an integral part of Zurich’s aim to provide greater efficiencies to brokers and their clients,” Webb said.